Store Refund Policy

Effective Date: Wednesday, February 19, 2025
Last Updated: Wednesday, February 19, 2025

At Ghana Store Plymouth, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, our refund policy is as follows:

  1. Eligibility for Refunds
  • Items must be returned within 14 days of purchase with a valid receipt.
  • The product must be unused, unopened, and in its original packaging.
  • Perishable goods (e.g., fresh produce, baked goods) cannot be returned unless they arrived damaged.
  1. Refund Process
  • Contact us at [Insert Contact Email] with proof of purchase.
  • If eligible, refunds will be processed within 7 business days via the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error.
  1. Exchanges
  • Defective or damaged products may be exchanged for the same item within 14 days.

For any refund-related inquiries, contact us at Plymouth@ghanastore.co.uk